Cancellation & Refund Policy

JUST SHOPPER believes in helping its customers as far as possible. Under this policy:

No cancellations will be considered if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
JUST SHOPPER does not accept cancellation & Refunds once order is placed on the website. However, refund/replacement can be made for products if the customer establishes with a full cover opening video of the product without any cuts made in the video.
In case of receipt of damaged or defective items, please report the same to our Customer Service team on WhatsApp at 9500231901 or email at justshopperofficial@gmail.com with a full cover opening video. The request will be entertained once the Just Shopper team has checked and determined the same at their own end. This should be reported within 1 day of delivery of the products.
If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 1 day of receiving the product. The Customer Service Team, after looking into your complaint, will take an appropriate decision.
No complaints can be made regarding products as none of the product comes with a warranty from manufacturers.
In case of any refunds approved by the JUST SHOPPER, it’ll take 7-15 days for the refund to be processed to the end customer.